1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors, customers, and business contacts.
1.2 This policy explains how we handle your personal data and your rights under data protection law.
1.3 By using our website https://claytonpp.com, you consent to the terms of this policy.
1.4 Our separate Cookies Policy explains our use of cookies in more detail.

2. How we collect your data

2.1 We may collect and process the following information about you:
(a) Information you provide directly – for example, when you contact us via website forms, email, phone, or in person.
(b) Information automatically collected – such as IP addresses, browser type, and website usage data through analytics tools (e.g. Google Analytics, Jetpack).
(c) Information from third parties – such as business contact data, where permitted by law or with your consent.

3. Personal data we process

3.1 The personal data we collect may include:
(a) Name, company name, and job title;
(b) Email address, telephone number, and postal address;
(c) Enquiry details or messages you submit; and
(d) Technical data such as IP address, browser type, referral source, and website activity.

4. How we use your personal data

4.1 We may use your personal data for the following purposes:
(a) To respond to enquiries and provide information about our products and services;
(b) To manage business relationships with customers, suppliers, and partners;
(c) To send marketing communications where you have opted in;
(d) To maintain and improve our website and services; and
(e) To comply with legal and regulatory obligations.

5. Sharing your personal data

5.1 We may share your personal data with:
(a) Trusted service providers who process data on our behalf (e.g. website hosting, email delivery, analytics);
(b) Professional advisers such as accountants, auditors, or legal consultants; and
(c) Public authorities or regulators, where required by law.

5.2 We ensure that all third parties respect the security of your personal data and process it in compliance with GDPR.

5.3 Website analytics

We use Google Analytics and Jetpack to help us understand how our website is used. These services use cookies to collect anonymous data about website traffic and usage.

5.4 Email marketing (Mailchimp)

We use Mailchimp to manage our email communications and mailing lists. If you subscribe to our newsletter or marketing updates, your name and email address will be stored on Mailchimp’s servers in accordance with their privacy practices.

Mailchimp may process your personal data outside the European Economic Area (EEA). Where this occurs, it is protected by the use of Standard Contractual Clauses approved by the European Commission.

You can unsubscribe from our emails at any time by clicking the unsubscribe link in any message or by contacting us directly.

Mailchimp’s Privacy Policy is available at: https://www.intuit.com/privacy/statement/

6. Legal basis for processing

6.1 We process your personal data on one or more of the following legal bases:
(a) Consent – where you have given explicit consent (e.g. newsletter sign-up);
(b) Contractual necessity – to fulfil an agreement or respond to your request;
(c) Legitimate interests – to operate, promote, and improve our business; and
(d) Legal obligation – to comply with applicable laws or regulations.

7. International transfers

7.1 We do not routinely transfer your personal data outside the European Economic Area (EEA).
7.2 Where transfers occur (for example, through Mailchimp), appropriate safeguards such as Standard Contractual Clauses are in place.

8. Data retention

8.1 We retain your personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting obligations.

9. Security of your personal data

9.1 We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

10. Your rights

10.1 Under GDPR, you have the following rights:
(a) To access the personal data we hold about you;
(b) To correct or update inaccurate information;
(c) To request erasure of your personal data (“right to be forgotten”);
(d) To restrict or object to processing;
(e) To withdraw consent at any time (where consent is the basis of processing); and
(f) To lodge a complaint with the Data Protection Commission (DPC) in Ireland.

11. Third-party websites

11.1 Our website may include links to external websites.
11.2 We are not responsible for the privacy practices or content of third-party sites.

12. Updates to this policy

12.1 We may update this policy from time to time by publishing a new version on our website.
12.2 You should check this page occasionally to ensure you are happy with any changes.

13. Our details

13.1 This website is owned and operated by Clayton Plant Protection Ltd.
13.2 We are registered in Ireland under company number 168981.
13.3 Our registered and principal office is at Bracetown Business Park, Clonee, Dublin 15, D15 YT2T, Ireland.
13.4 You can contact us:
(a) by post, to the postal address given above;
(b) by telephone, using the number published on our website; or
(c) by email, using the email address published on our website.